I found a suggestion how to fix the problem at. The laptop has WD 2018/PC SN520 NVMe SSD. Given Egor reported system boots correctly after disabling SSD (which was an excellent hint), I tried to follow this path.

I had little hope the problem being connected to UEFI, still tried to play a little with fast-boot and secure-boot options without success.

Longer story, how I found solution: As described, we both can initiate a boot but a hang happens along the way. After installing the same option needs to be added to grub (edit /etc/default/grub followed with update-grub). Long story short, solution is to set nvme_fault_ps_max_latency_us=5500 kernel option at boot. I bought A315-23 laptop a few days back, and stumbled upon the same problem. It turns out it's only about my SSD, but when it is disabled in the BIOS, I certainly cannot install anything and this is a problem that I did not solve. no errors, everything is in order with the drivers. I just decided to boot with the ssd drive of my laptop disabled, namely in the Advanced tab in the BIOS, in the Storage Device Configuration I disabled HDD1 and Live USB Ubuntu booted without problems, I checked all the functions and absolutely all the sound works, adjusting the brightness of the screen keyboard touchpad and etc. I think that the problem is in the drivers that are not in the Ubuntu kernel for my hardware.Īlso my BIOS does not support Legacy, the item with the boot mode selection is inactive: The Ubuntu installation comes to boot and freezes on the Acer splash screen. I disabled all possible items in the BIOS, tried different ISO images, but all to no avail. I want to uninstall Windows and install Ubuntu. Note: I have Windows pre-installed on my laptop. When starting from the USB drive, Ubuntu always hangs on the Splash boot screen. My Acer Aspire 3 A315-23-R4B9 laptop apparently has problems with support for Linux systems, but I hope that this can be fixed. I am having problems installing the Ubuntu on my device.

Acer laptop dvd drive